Conversational AI
Unlocking the Future: Unleashing the Potential of Artificial Intelligence in Banking. Dive into the dynamic world of AI and its game-changing impact on the banking sector. From personalized customer experiences to fraud detection, witness how this groundbreaking technology is reshaping financial services for a smarter, more secure future.
A Complete Guide to Call Center Automation Paid Members Public
Independence amongst consumers has seen a meteoric rise with technology as it enables them to see and do more. Technology has allowed control to trickle down from enterprises and into the hands of…
5 Reasons Why Conversational AI will Replace Webforms Paid Members Public
Webforms have been the backbone of online targeted data delivery for a long time, with most websites containing some manner of it to help process data better through a labyrinth of preferences and…
People Helping People – Where is the room for AI? Paid Members Public
‘People helping people’ was the philosophy the credit union movement was founded on. It has been over a hundred years since the incorporation of the First Credit Union in the US – still,…
A Guide For Executives Of Financial Institutions To Pick The Right Intelligent Virtual Assistant Vendor Paid Members Public
(Author: Srinivas Njay, Founder & CEO, interface.ai) Introduction Over the past few months, the adoption of Intelligent Virtual Assistants (IVA) has skyrocketed among Financial Institutions. This rapid increase in adoption was triggered by…
How artificial intelligence bots are changing the face of financial services Paid Members Public
(Guest Blog by Dr. David Tuyo, CEO, University Credit Union ; Originally Posted by CUInsight ) Despite all the excitement around innovations in fintech, larger and more traditional financial institutions are typically a…
University Credit Union partners with interface.ai to transform member experience & significantly enhance revenues & savings through Intelligent Virtual Assistants (IVA) Paid Members Public
Press Release: July 22, 2020- San Mateo, California (Source- PRNewswire) University Credit Union (UCU), based in Los Angeles and serving over 41,000 members of the university community, announced that it has embarked on…
Improving Debt Collection Practices with Artificial Intelligence Paid Members Public
Debt collection remains as one of the top challenges for financial institutions to manage their business profitability and it remains a manually intensive task. Banks often offload this activity to third party debt…
Want sticky customers? Think virtual assistants! Paid Members Public
Customer onboarding using AI virtual assistants can increase customer lifetime value