Implementation
Maintenance &
Support
Knowledge Update
& Training
ROI
Benchmarking
Launch Support
& Driving Adoption
Learn how customers have benefited from managed services
Carolyn Jordan
Chief Growth Officer
Neighbourhood Credit Union
Learn how NCU leaned on interface.ai to navigate the implementation process.
Elizabeth Osborne
Chief Operation Officer
Great Lakes Credit Union
Learn how Great Lakes launched Olive in 8 weeks from kick-off to launch.
Dr. David Tuyo
President and CEO
University Credit Union
Learn how UCU’s virtual assistant, Royce, was up and running in just 2 weeks.
Flexibility with Services
Our service packages are entirely customizable. Broadly, our clients choose either
the self-service or a fully managed service package.
Fully Managed Service
This is our most popular services package where we manage the end-to-end implementation & support of the Intelligent Virtual Assistant.
Self-Service
Client handles the implementation & maintenance of the Intelligent Virtual Assistant.
We provide end to end training to ensure all the best practices are adopted.
Prelaunch Services
Fully Managed Service
Implementation
and Delivery
We have a highly skilled delivery team specialized in implementing AI systems in financial institutions.
Our processes are highly efficient and client friendly. There are no additional charges to integrate with your existing systems.
ROI
Benchmarking
Our solution is centered around driving value & ROI for our clients from day 1. Prior to launching, we capture the benchmark of all the metrics we want to impact. This enables us to continuously track the impact of our solution across these metrics.
Launch
Support
We are here to support the successful adoption of the Intelligent Virtual Assistant. This includes guidance and best practices on: design & branding, customer education, digital and in-branch marketing, and effective launch planning.
Postlaunch Services
Fully Managed Service
AI that Continuously Learns
Implementation
Updates to Machine Learning algorithms happen every day based on data gathered from customer interactions.
New Scope Training
The AI system gets trained every week for any new scope based on customer interactions.
Knowledge update support
If the Financial Institution wishes to make any updates to the knowledge base, the request is processed within a 12 hour period.
