Read about UCU’s journey on picking interface.ai as their Intelligent Virtual Assistant(IVA) vendor.
Read about how interface.ai’s Managed Services helped UCU reap benefits from Royce in just a few short weeks.
Read about how Royce is helping UCU enhance operational efficiency and member experience.
Jay Tkachuk,
Senior VP, Digital Services
“interface.ai is one of the very few platforms that can achieve 90%+ accuracy within just a few weeks”
Carolyn Jordan,
Chief Growth Officer
“Our call handling rates increased from 50% to 90% within 2 days of Nick's deployment, which has allowed our agents to focus more on...
Howard Meller,
President & CEO
Troy Kyle,
Chief Information Officer
“The possibilities with interface.ai on the automation we could achieve, the customizations possible with the solution, the impact enabled for...
James Chang,
Chief Executive Officer
“The experience that interface.ai was offering was far superior than the other AI platforms...
Travis Frey,
Chief Technology & Security Officer
“We have achieved 40% call automation on day 1 of launch of ‘Beau’, our Intelligent Virtual Assistant, powered by interface.ai”
Josh Herzog,
Vice President of Operations Experience & Payments
“The team at Keypoint was greatly impressed by what interface.ai was able to offer currently and had laid out a detailed roadmap for the future...
Todd Rothenberger,
SVP/Chief Member Experience Officer
“We believe that this technology will allow us to get answers to our member’s questions quickly with 24/7 availability. Currently...
Matthew Herrick,
Senior Vice President Marketing & Financial Services
“We have been very impressed with the solution provided by interfacai.ai. The committee was blown away by the demo and what we can...
Dan St. Hilaire,
“The IVA will free up our employees from working on transactional activities and enhance the quality of work, thus improving employee morale...