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Trusted by 100+ credit unions and banks across North America

Our Customers
Our Partners

Not all AI agents are created equal

Over 10 years of collaboration with 100+ institutions has shaped our Banking AI Agents to deliver unmatched accuracy, industry-specific expertise, and tailored solutions for your customers, members, and employees.

1.5M

banking converstions per day

10+

Years in banking AI

60%

automation from day one

Managed Banking AI for immediate impact

Platform-based AI requires you to build and 
maintain agents, consuming valuable time and resources. With interface.ai, our managed banking AI agent delivers immediate results from 
day one - no extensive training or setup needed.

One AI brain powering every channel

Don’t be limited by basic channel AI from CCaaS vendors. interface.ai’s One AI Brain seamlessly powers conversations in every channel and every frontline employees. One AI Brain is always learning from all the conversations and getting better everyday

Purpose-built Banking AI for credit unions and community banks

At interface.ai, we are focused only on Banking AI for credit unions and community banks. With over a decade of working with 100s of credit unions and community banks, we have learned the unique needs of the community and our Banking AI platform has the benefit of learning from over 500 million conversations. This focus and data advantage is hard to replicate by others with broader focus and limited time serving the community. 
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Secure, accountable, and fully compliant Banking AI

interface.ai delivers the highest industry standards 
in safety through multiple robust measures, including human-in-the-loop reviews for sensitive processes, real-time monitoring for security and accuracy, and full audit trails for transparency.

Out-of-the-box integration ecosystem

interface.ai offers out-of-the-box integrations with 
all core banking, CRM, and LOS systems to enable rapid time to market, efficient workflows, and 
hyper-personalized support. All of this plus no-cost integration and ongoing support.

How interface.ai stands apart

Capability

Why it's important

interface.ai

Other vendor

Answers questions 
across all channels
Train once, deploy everywhere for consistent member experience

Yes

Most require channel-specific training
Takes actions (transactions, account maintenance)
Frees up member service agents for higher-value interactions

Yes

Limited functionalities
Personalized recommendations & reminders
Increase product adoption and reduce delinquency

Yes

Most lack proactive and personalized features
Built-in multi-factor authentication, including voice & device biometrics
Layered authentication based on use case

Yes

Most rely on account numbers and require third-party integrations for biometrics
Built-in multi-point caller ID forensics
Prevent costly call center fraud

Yes

Most lack built-in call forensics
Answers for frontline employees (like ChatGPT)
Empower agents and improve productivity

Yes

Yes
Takes actions for frontline employees (RPA)
Streamline workflows and boost efficiency

Yes

Most can only answer questions
Proven real-world results
Measurable success, not just promises

Yes (16 million+ members, 1.5 million daily conversations)

Many lack production deployments
Managed AI Agents
Lower TCO, faster implementation, reduced resource burden

Yes

Most require self-service or lack the expertise to deliver
Pre-Built Integrations to Banking Systems
Lower TCO and faster implementation
Yes – Over 25+ integrations with banking systems
Most charge for integrations
Pay-for-performance pricing
Align costs with value delivered

Yes

Most charge by AUM or member count
Proven case studies
See how similar institutions benefit

Yes

Limited or non-existent deployments
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Better experiences start with better answers.
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