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Proven to deliver significant ROI in Banks & Credit Unions

University Credit Union partners

University Credit Union partners with Interface to transform member experience & significantly enhance revenues & savings through Intelligent Virtual Assistants (IVA)

“From our evaluation, it is clear that, Interface is far ahead of even the second-best vendor operating in the Intelligent Virtual Assistant space for Banks and Credit Unions” - David Tuyo, CEO, UCU

Gesa Credit Union’s Intelligent Virtual Assistant

Meet Uni, Gesa Credit Union’s Intelligent Virtual Assistant offering Amazon-like search for their members

‘Uni’ is helping Gesa credit union save $3M in operational costs, prevent member churn and also earn $1M from new product sales

Security Service Credit Union’s Intelligent Virtual Assistant

Meet Ava, Security Service Credit Union’s Intelligent Virtual Assistant offering 24x7 member service

Ava has enabled SSFCU to save over $1M from support operations and has averted over 4000 hours of member wait times in the last 6 months

Emma, the Intelligent Virtual Assistant that is streamlining customer support

Meet Emma, the Intelligent Virtual Assistant that is streamlining customer support of one of the world's best digital banks, Mashreq Bank

‘Emma’, the Intelligent Virtual Assistant powered by interface has helped Mashreq streamline customer support, saved ~$900k in operational costs, and averted over 700 hours in customer wait times within a few months

TDECU’s Intelligent Virtual Assistant

Meet Max, TDECU’s Intelligent Virtual Assistant that is helping them increase new product signups

TDECU, improved form drop-offs and conversion rates of their form-fillup process with interface's smart AI assistant, ‘Max’. Signaling a 500% increase in conversion rates

SIA, State Bank of India’s Intelligent Virtual Assistant

Meet SIA, State Bank of India’s Intelligent Virtual Assistant helping them offer industry leading customer experience

SIA is set up to handle 10,000 conversations per second and has already saved more than $11.72 million for SBI

TDECU’s Intelligent Virtual Assistant

Meet Iris, the Intelligent Virtual Assistant that is enhancing call center operations at Connect First Credit Union

Iris has been able to reduce the average wait time for members by 50% and increase the frontline productivity by 22%

Impact for Banks & Credit Unions

Fastest ROI realization in the market

  • 500%

    Improvement In Online Application Conversion

    500%
  • 30%

    Increase In Average Revenue Per Customer

    30%
  • 0%

    Call Abandonment Rates

    0%
  • 60%

    Call Center Calls Automated In 60 Days

    60%
  • 24x7

    Instant IT Support

    24x7
  • 60%

    Increase In Self Service

    60%
  • 200%

    Increased Debt Collection

    200%