How NCU selected interface.ai as a partner Paid Members Public
Carolyn Jordan SVP, Remote Services & Member Development Neighborhood Credit Union “The vision of the engagement is to harness the rich member interaction data from the call center to build the proactive solutions…
Impact and evolution of NCU Paid Members Public
Carolyn Jordan SVP, Remote Services & Member Development Neighborhood Credit Union Our call handling rates improved from 50% to 90% within 2 days of Nick’s deployment, which has allowed our agents to focus…
Impact and evolution of Royce Paid Members Public
Dr. David Tuyo President & CEO, University Credit Union Royce is enabling us to offer premier experiences on all member-facing channels while significantly improving efficiencies across the organization Download Case Study Interact with…
Learn how Royce was up in two weeks Paid Members Public
Estella Nagahashi EVP, Chief Operating & Lending Officer, University Credit Union In our industry, service is key. We have worked with some of the largest vendors, but we have hardly come across vendors…
How UCU selected interface.ai as a partner Paid Members Public
Dr. David Tuyo President & CEO, University Credit Union “From our evaluation, it is clear that interface.ai is far ahead of even the second best vendor operating in the Intelligent Virtual Assistant space.”…
Northern Credit Union’s Iva Paid Members Public
“We have high expectations for servicing our members. Our vision is to create the most seamless experience for our members.”
Southland Credit Union’s Scuba Paid Members Public
“We continuously strive for improved service for our members at Southland Credit Union. We needed a technology that can help in delivering communication and information in all the ways that our members prefer and to provide them with 24/7 assistance.”
Diamond Credit Union’s Iva Paid Members Public
“The vision of the project is quite simple. It is to get our membership answers to their questions quickly, and more efficiently.”
