Voice AI
Unlocking the Future: Unleashing the Potential of Artificial Intelligence in Banking. Dive into the dynamic world of AI and its game-changing impact on the banking sector. From personalized customer experiences to fraud detection, witness how this groundbreaking technology is reshaping financial services for a smarter, more secure future.
Generative AI Use Cases in Banking 2024 – Real-world Results Paid Members Public
There’s a lot of conversation around the potential of Generative AI in banking. While it mostly began with uncertainty, talk has now firmly shifted. Organizations are not wondering if it will have a…
Responsible by Design – 5 Foundations of Responsible AI in Financial Services Paid Members Public
The banking industry has more potential than any other to benefit from AI and Generative AI, according to Accenture’s latest AI report. And yet with this great promise comes ethical, compliance, and security…
Call Center Cost Savings – How to Stop Outsourcing for Overflow & After-hours Paid Members Public
The rise of call center outsourcing for overflow and after-hours was a logical and understandable evolution. In the late 1990s and early 2000s, company call centers recognized two developments – 1) their staff…
Facing High Call Center Attrition? Here’s How to Retain Your Best Talent Paid Members Public
Call center attrition in North America is shockingly high. The pandemic triggered a wave of resignations across industries and roles, with customer service and support being particularly hard-hit. Unfortunately, this doesn’t appear to…
interface.ai Launches Industry-First Spanish GenAI Voice Banking Assistant Paid Members Public
Leader in conversational AI advances telephone banking with the industry’s first GenAI-powered multilingual voicebot. Since its inception in 2015, interface.ai has consistently led the development of AI for financial services. With this mission…
COO of Great Lakes Credit Union Addresses U.S. Congressional Hearing on Success of interface.ai Voice AI Paid Members Public
🚀 Watch the on-demand stream of the U.S. Congressional hearing on AI Innovation in Financial Services and hear Elizabeth Osborne, COO of Great Lakes Credit Union, share insights on the impact of interface.ai’s…
interface.ai Named in Gartner Hype Cycle™ for Generative AI in Banking Paid Members Public
interface.ai has been named in the recent Gartner Hype Cycle for Generative AI in Banking, 2024. This acknowledgment highlights interface.ai’s continuous commitment to driving technological advancements and delivering exceptional value to financial services. It…
Why Banks & Credit Unions Need Specialized AI Providers with Domain Expertise to Capitalize on the Next Gen of Generative AI Agents Paid Members Public
In banking and financial services, staying ahead of technological trends is crucial. The next generation of generative AI agents, specifically designed as knowledge assistants, are about to revolutionize the way banks and credit…
