Conversational AI
Unlocking the Future: Unleashing the Potential of Artificial Intelligence in Banking. Dive into the dynamic world of AI and its game-changing impact on the banking sector. From personalized customer experiences to fraud detection, witness how this groundbreaking technology is reshaping financial services for a smarter, more secure future.
Banks Rely on Specialized Vendors for Online & Mobile Banking – It’s Time to Do the Same for AI Self Service Paid Members Public
Online and Mobile Banking (OMB) has become a ubiquitous self service channel across the finance industry. As banks began launching their OMB solutions, the decision to partner with a specialized vendor was obvious….
Banks are Closing the Gap: How to Improve Credit Union Member Engagement Paid Members Public
Credit unions have traditionally enjoyed a strong edge in member engagement over banks, but this advantage now seems to be dwindling. Largely due to their not-for-profit-model, credit unions have had the upper hand…
How Banks & Credit Unions are Improving Financial Accessibility with interface.ai Paid Members Public
As technology continues to rapidly transform the financial landscape, one key issue continues to demand attention: financial accessibility. According to a recent survey by Accenture, 46% of consumers in the U.S. express frustration…
How to Evaluate Generative AI for Financial Services – 3 Key Questions to Ask Paid Members Public
The promise of Generative AI in financial services is immense, but with this potential comes a new set of challenges that many are still learning to navigate. There’s no doubt that Generative AI…
Navigating Banking Compliance Regulations: How interface.ai Complies with “Time is Money” Initiative Paid Members Public
The Biden-Harris administration’s “Time is Money” initiative targets companies that waste consumers’ time and money through inefficient practices, poor chatbot experiences, and frustrating ‘doom loops’. interface.ai’s solutions are already fully compliant with these…
Want to Train an AI Chatbot in Minutes, not Months? interface.ai Instantly Transforms your Existing Content into Customizable GenAI Interactions Paid Members Public
Financial services are under immense pressure to deploy AI, but there are two common , interrelated challenges that they’re facing – the time it takes to train an ai chatbot balanced with optimal…
Trusted AI: Bot Disclosure, Privacy & Best Practices Paid Members Public
The use of and trust in AI go hand-in-hand. As financial institutions harness the power of conversational AI to transform self-service, it’s important to prioritize advanced security and privacy controls to ensure its…
3 Ways Conversational AI Can Be Used to Improve Banking Customer Service Paid Members Public
Delivering an interactive and engaging customer support service is one of the topmost priorities of any business. With the ever-growing customer expectations, brands and businesses are under pressure to create and deliver super-personalized…
