AI Transformation

Unlocking the Future: Unleashing the Potential of Artificial Intelligence in Banking. Dive into the dynamic world of AI and its game-changing impact on the banking sector. From personalized customer experiences to fraud detection, witness how this groundbreaking technology is reshaping financial services for a smarter, more secure future.

A Guide For Executives Of Financial Institutions To Pick The Right Intelligent Virtual Assistant Vendor
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(Author: Srinivas Njay, Founder & CEO, interface.ai) Introduction Over the past few months, the adoption of Intelligent Virtual Assistants (IVA) has skyrocketed among Financial Institutions. This rapid increase in adoption was triggered by…

Srinivas Njay
AI Banking

How artificial intelligence bots are changing the face of financial services
Members Public

(Guest Blog by Dr. David Tuyo, CEO, University Credit Union ; Originally Posted by CUInsight ) Despite all the excitement around innovations in fintech, larger and more traditional financial institutions are typically a…

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AI Call Center

Celebrating Credit Unions & The Sense Of Community
Members Public

Today, on the occasion of the International Credit Union Day, I wanted to take a moment to revisit the history of the credit union movement in the United States & truly appreciate the…

Srinivas Njay
AI Banking

University Credit Union partners with interface.ai to transform member experience & significantly enhance revenues & savings through Intelligent Virtual Assistants (IVA)
Members Public

Press Release: July 22, 2020- San Mateo, California (Source- PRNewswire) University Credit Union (UCU), based in Los Angeles and serving over 41,000 members of the university community, announced that it has embarked on…

interface.ai
AI Banking

Assisted Digital Onboarding in banking is key for the online customer signup process
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With social distancing has become a new norm, digital banking is key for banks to stay connected with their customers. In the month of April 2020, digital banking apps in the US experienced…

interface.ai
AI Banking

Improving Debt Collection Practices with Artificial Intelligence
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Debt collection remains as one of the top challenges for financial institutions to manage their business profitability and it remains a manually intensive task. Banks often offload this activity to third party debt…

interface.ai
AI Banking

Virtual Assistants, the silver lining in Shrinking Revenues from Overdraft Fees
Members Public

Overdraft fees in traditional banks are shrinking with the advent of challenger banks and regulatory scrutiny. AI Virtual assistants can help increase this revenue by offering advisory services to customers

interface.ai
AI Banking

How to evaluate your AI Virtual Assistant Vendor
Members Public

Financial institutions should ask potential AI vendors a number of questions before they settle on the right partner. See a some of the questions and potential answers here

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AI Banking