Digital Assistant
Unlocking the Future: Unleashing the Potential of Artificial Intelligence in Banking. Dive into the dynamic world of AI and its game-changing impact on the banking sector. From personalized customer experiences to fraud detection, witness how this groundbreaking technology is reshaping financial services for a smarter, more secure future.
Case Study – How financial institutions are successfully navigating operational challenges during mergers & migrations with interface.ai’s AI-Powered Phone Banking Paid Members Public
There have been a few significant trends in the financial industry over the past several years. One such trend is consolidation among Credit Unions and Community Banks. For instance, there were nearly 24k…
Should Your Financial Institution Consider Adding Artificial Intelligence (AI) Before Launching Digital Customer Service (Live chat, Co-browsing, Video Banking)? Paid Members Public
Introduction to Digital Customer Service Today, end consumers prefer to interact with friends, family, and colleagues over digital channels rather than traditional channels. These consumers expect to interact with businesses in the same…
People Helping People – Where is the room for AI? Paid Members Public
‘People helping people’ was the philosophy the credit union movement was founded on. It has been over a hundred years since the incorporation of the First Credit Union in the US – still,…
University Credit Union Enhances Its IVA, Royce, To Introduce Industry-First Voice-Based Financial Transactions Through Progressive Web App Paid Members Public
University Credit Union (UCU), based in Los Angeles and serving over 41,000 members of the university community, had embarked on a mission to enable the most seamless banking experience for its members through…
interface.ai Joins Symitar Vendor Integration Program Paid Members Public
[San Francisco, California], [January 28, 2021] – interface.ai, the award-winning Intelligent Virtual Assistant (IVA) provider for financial institutions, announced today they joined the Symitar® Vendor Integration Program (VIP). Participation in the program will…
Corelation Customers Can Now Seamlessly Adopt interface.ai’s IVA & Transform Call Centers From Cost To Revenue Centers Paid Members Public
[San Francisco, California], [January 27, 2021] – interface.ai, the award-winning Intelligent Virtual Assistant(IVA) provider for financial institutions, announced that Corelation customers can now launch their IVA in less than 2 weeks to transform…
Should financial institutions consider upgrading their existing call center system before considering an Intelligent Virtual Assistant? Paid Members Public
The answer is ‘No.’ This is because the Intelligent Virtual Assistant(IVA) could be set up even if you don’t have a call center system in place. Also, upgrading the existing call center will…
Digital Assistants can boost revenues for Banks Paid Members Public
Digital Assistants can help banks boost revenue through discovery , recommendation, up-selling, cross-selling, and faster conversion