Equip front line staff to serve customers better with automation solutions using artificial intelligence
Instant access to policies and procedures for your call center representatives (CSRs), thereby reducing their training time by 50%.
Help CSR find the right information instantly and drastically reduce Average Handling Time (AHT).
Ensure 100% consistency of information shared by CSRs and 100% compliance to company policies & procedures.
Follow up with all your prospects in a highly personalized way and improve chances of conversion by up to 500%.
Track your prospects’ onboarding journey and follow up across any digital channel.
Provide 24/7 help to the internal employees to solve IT related issues.
Assist, automate and provide resolution to common IT requests.
Provide users with self-service resources and articles so that they can help themselves.
Automate IT Asset Allocation, Onboarding and Termination.
Provide employees with a one stop shop for all questions related to organizational policies, payroll, administration and logistics.
Enable them to effectively utilize their health benefits, employee assistance programs and report threats and emergencies at work.
Enable Branch employees to assist customers better.
Help the branch employees to find right information instantly while assisting the customer.
Enable the branch employees in logging or tracking customer requests in an efficient way.