Agentic AI
Unlocking the Future: Unleashing the Potential of Artificial Intelligence in Banking. Dive into the dynamic world of AI and its game-changing impact on the banking sector. From personalized customer experiences to fraud detection, witness how this groundbreaking technology is reshaping financial services for a smarter, more secure future.
interface.ai Unveils Industry-First Agentic BankGPT Platform that Moves CX from Convenience to Outcomes
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Credit unions already live in production report higher self-service, faster resolution, and stronger member satisfaction. San Jose, California – November 18, 2025 — interface.ai today announced BankGPT, the industry’s first agentic AI platform…
Beyond Chatbots: Why Agentic AI Is Becoming the Operating System for Community Finance
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For a decade, community banks and credit unions have asked the same question in different words: How do we deliver great service at scale without losing who we are? Most “AI” answers have…
Not All AI is Equal – A Framework for Evaluating Banking AI Agents
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For years, banks and credit unions have been promised “AI” that would transform service. But in reality, much of what’s been delivered are scripted bots in disguise. They look polished in a demo,…
AI for Credit Unions: What’s Hype vs What’s Working
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Ask ten vendors what AI will do for your credit union, and you’ll get ten different promises – most of them impossible. The truth? Some AI is already transforming how members experience their…
5 Questions Banks and Credit Unions Should Ask Before Buying AI
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AI is no longer a “nice-to-have” in financial services. It’s quickly becoming the backbone of customer experience and operational efficiency. From automating routine interactions to detecting fraud, the opportunities are enormous. But rushing…
AI in Banking 2025: What Every Credit Union Executive Needs to Know
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In 2025, AI isn’t just shaping the future of banking – it’s defining who wins in the market. For credit unions, staying competitive means more than keeping pace with digital trends. It requires…
Advanced AI Chat: The Future of Digital Member & Customer Interaction
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AI Chat has evolved rapidly—from simple scripted bots that answered FAQs to intelligent, conversational systems that now rival human fluency. But the next leap is here: Advanced AI Chat, capable of not just…
Re-thinking Omni-Channel Strategy with Latest Advances in Generative AI and Agentic AI
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In today’s fast-paced financial services landscape, credit unions and community banks face a dual challenge: delivering exceptional customer experiences while keeping costs in check. Many institutions have adopted a multi-channel approach—chat, text, social…
