We Asked the Top AI Assistants What the Best Voice AI Platform is – They Said interface.ai
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In a market full of Voice AI platforms, how do you know what’s the best for your credit union? Instead of making the case ourselves, we let AI decide. We asked two of…
interface.ai Unveils Q1 2025 Release: Transforming Banking AI with Dynamic Knowledge, Cloned AI Voices, and Device Biometric Authentication
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San Jose, CA, Feb 28, 2025 – interface.ai is thrilled to announce its Q1 2025 product release, introducing a suite of new innovations designed to enhance AI-driven member & customer interactions. This release…
AI & Banking Fraud Detection: How Institutions Are Fighting Back in 2025
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Fraudsters are evolving in financial services – but so are the defenses. In 2025, the battle against banking fraud is more complex than ever. With cybercriminals using AI-powered tools to create deepfake identities,…
The Research Results Are In: How Employee Agent Assist Empowers Credit Unions & Community Banks
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Credit unions and community banks face a balancing act today – delivering exceptional member service while maintaining operational efficiency. Emerging research from the 2025 study “Generative AI at Work” published in The Quarterly…
The Future of Credit Unions & Community Banks: Unlocking New Possibilities with Advanced AI in 2025
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Credit unions and community banks have increasingly embraced AI to enhance customer experiences and streamline operations. Many have already replaced traditional IVR systems with AI-driven voice solutions, deployed chatbots across websites and mobile…
Breaking Down AI Myths in Financial Services: What’s Fact & What’s Fiction
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AI is transforming financial services, helping banks and credit unions automate routine tasks, improve security, and enhance customer experience. Yet, despite its growing adoption, misconceptions about AI remain widespread – slowing down progress…
Upgrading IVR to Voice AI – What Really Happens When Financial Institutions Make the Switch
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The era of static IVRs is coming to an end. Once a staple in banking, IVR systems haven’t evolved to meet the expectations of modern consumers. Customers find them frustrating at best, and…
How AI Transformed Fraud Prevention & Member Services at Dupaco Community Credit Union
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In our recent live webinar – ‘How Dupaco Community Credit Union Sets the Standard for Fraud Prevention and Member Experience with AI’ – we were joined by Todd Link (Chief Risk Officer, Dupaco),…
