Before the call
Security that starts before hello.
Caller ID forensics scores every call against 35+ phone-signal and metadata checks, catching spoofing before an agent even picks up.
Agentic Voice AI
Call in.
Resolution out.
Elevate every call with natural AI conversations that are verified, answered, and resolved, not deflected.
60%+1
Calls automated end-to-end
What we count as automation: a request completed with no human involvement. Not a transfer, not a deflection.
Handles any ask
Voice AI
Every call does real banking work to help your customers, lower your cost to serve, and turn service into growth.
Interface Bank
mobile · 02:16
What's my checking balance?
Everyday Checking is at $2,418.36, all of it available now.
I lost my debit card.
I've blocked your Visa ending 2456. A replacement ships today.
Card blocked · Visa ••2456
Move $500 into savings.
Done. $500 moved from Everyday Checking to High-Yield Savings ••••9104.
Transfer complete · $500.00 → Savings ••••9104
Answer
Accurate answers grounded in your website and docs, delivered in a natural, multi-language conversation, not a phone tree.
Transact
Checks balances, moves money, pays loans and cards, and handles servicing requests, all completed on your core.
Grow
Naturally recommends products and services that are intelligently relevant to the caller and moment.
Route
Matches intent to the right queue, knows when a human is needed, and seamlessly hands off with identity, intent, and transcript.
Prebuilt integrations with your core systems
+ 30 more
+ 30 more
Resolution opens the door to revenue.
A resolved call isn’t the finish line. It’s an opening. Every interaction is a chance to grow deposits, grow lending, and lower your cost to serve.
Grow deposits & wallet share
The request’s resolved. Voice AI checks eligibility in real time and offers the product that fits the moment, timed to feel human and helpful.
Capture & convert lending
Voice AI captures loan interest during the call and routes it to your lending team: qualified, with full context, ready to follow up.
Improve efficiency ratio
Voice AI handles the conversation end to end, so every human minute goes toward the ones that need it, day and night.
During the call
Verification that scales with risk.
Verification that fits the request and your policies, and is effortless for the caller, with device biometrics and one-time passcode (OTP).
Learn moreVoice AI
Sounds like a person.
Works like AI built for banking.
84
46
$6.6Assemble: the control center
Your command center
Configure, test, and govern every change yourself. One knowledge base, controlled by you, flows into every channel: voice, chat, and frontline AI.
Make the change yourself
Update in minutes, no waiting on a ticket.
Test before it’s live
Test and validate before a single member ever hears it.
Every interaction, measured
Every interaction scored for resolution, emotion & efficiency.
Governance built in
Immutable audit trail, change approval, and Day-1 SSO.
Keep exploring
The rest of the stack
Chat AI
The chat that answers, acts, and converts. Grounded entirely in your knowledge base, delivering accuracy and reliability that cuts calls and improves CX.
Employee AI
Empower your team with contextual handoffs, cited answers to their questions, and the power to transact for the customer, all from one system.
Assemble: the control center
Assemble is your control center where you run Voice, Chat, and Employee AI. Make your changes, test in UAT, deploy, and measure, all on your timeline.
Go deeper.
On-demand webinar
How AltaOne FCU Uses Voice AI to Serve Today’s Members, and Win Tomorrow’s
Chief Experience Officer Phil Fowler breaks AltaOne’s move to Voice AI and the impact it has had, including 71% call automation.
Guide · gated
Beyond the Traditional IVR: What Voice AI Changes for Your Members
Understand what’s broken about the traditional IVR, and how institutions are replacing it with Voice AI.
See it on your calls, your volume, your core.
Book an Agentic Voice AI demo built around your call types, your hours, and the systems you already run.