One engine
One change, every channel.
Update a policy once, and it’s correct everywhere: same knowledge, same answer, same audit trail, on every channel.
Assemble — the control center
Your AI, your rules.
Assemble is your control center for Voice, Chat, and Employee AI. Make your changes, test in UAT, deploy, and measure — all on your timeline.
Teach, test, take live, track.
Assemble — the control center
Manage all your interface.ai solutions from the Assemble console. Configure and adjust as it suits you — no code, no tickets.
Teach
Point it at your docs, website, SharePoint to learn. It flags conflicts and cites the source — nothing goes live until you approve.
Test
Run every change in UAT first. Test Studio checks real answers against real questions before a member ever sees them.
Take live
Every change moves through review and approval, with a full audit trail. Versions roll back to a known-good state — zero downtime.
Track
Track what matters with built-in Analytics scored on every interaction, and measure outcomes to prove ROI — not just report it.
Prebuilt integrations with your core systems
+ 30 more
+ 30 more
Skip the ticket.
Configure assistants, routing, and knowledge yourself — no tickets, no code, no waiting on engineering. Security and audit remain intact.
Assemble — the control center
Run your AI yourself,
safely.
Analytics
AI proving its value.
A containment number you can defend to your board — and an AI quality score on every single call, not a survey of the loudest 10%.
The full picture, one console
Automation, performance & usage, Experience Score, call transfer, authentication, and trending topics — from headline volume down to the single conversation behind it.
Every interaction scored, instantly
Grades 100% of interactions in real time — weighted on resolution, efficiency, and emotion — so you see what moved and why.
Gaps surfaced, not buried
Trending topics and unanswered questions ranked automatically — the earliest signal of outages, rate changes, and what your team should author next.
Every interaction, one click away
Every measure drills down to the single conversation behind it — search, open, and see exactly what happened.
Keep exploring
The rest of the stack
Voice AI
Elevate every call with natural AI conversations that are verified, answered, and resolved — not deflected.
Chat AI
The chat that answers, acts, and converts. Grounded entirely in your knowledge base, delivering accuracy and reliability that cuts calls and improves CX.
Employee AI
Empower your team with contextual handoffs, cited answers to their questions, and the power to transact for the customer — all from one system.
Go deeper.
Guide · gated
Return on Effort (ROE): How Banking AI Delivers Outsized Value with Minimal Lift
Why the best banking AI deployments don't require heavy IT lift — and how to measure the value you're getting.
Guide · gated
What is Agentic AI — And Why Does it Matter?
Learn what agentic AI actually is, how it differs from basic automation, and why financial institutions are deploying it to handle even their most critical interactions.