Guide for Financial Institutions
Return on Effort (RoE)
The Missing Metric for Credit Unions & Community Banks
How to deliver exceptional value with minimal lift
Credit unions and community banks can only lift a few big projects a year. Traditional ROI shows if a project is worth doing – but not if your team can realistically carry it.
This guide introduces Return on Effort (RoE): a simple lens for prioritizing projects that deliver maximum impact with minimal strain.
Inside, you’ll see how Voice AI, Chat AI, and Employee AI deliver some of the highest RoE in the industry: faster service, stronger compliance, and measurable savings – all with less internal lift.
What’s inside?
RoE Explained
Discover why traditional ROI falls short and how RoE helps leaders prioritize what their teams can actually execute.
Voice, Chat & Employee AI in Action
Real-world scenarios show how these solutions deliver real impact - reduce wait times, improve CX, cut costs, and empower staff.
The RoE Advantage
Learn how interface.ai delivers results in weeks, not years with fast and low-lift implementation and maintenance..
“The only way we’re going to compete with AI fraudsters is to combat it with AI itself. With interface.ai’s industry-unique authentication approach, we are now using the same type of security technology as the Mastercards and Visas of the world – in our own contact center. “
Todd Link | Chief Risk Officer
