Roadmap to Integrating an Omni Channel Chatbot
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“Smart speakers, connected appliances, voice assistant, smartphones and beyond. I believe that the world is quickly shifting from a place of texting, typing and swiping to one of audio/voice as navigation and user…
Snapshot of a Digitally Empowered Customer Using AI-Assisted Banking Solutions
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Who is the digitally empowered banking customer? In the near future, the most potential market segment will mainly comprise of ‘millennials on the move’. Resonating with millennials is as much an art as…
AI and Human thinking is closely intertwined
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AI Can Do it All. Why ‘specialization is Only for Insects’ There’s been a few great articles and blogs on the current state of AI in regard to our timeline and where we…
3 AI Applications beyond Customer Experience (CX)
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It has taken quite long for Artificial Intelligence to transition from fiction to reality. In the last 1 year, AI has had a measurable impact on a number of businesses and continues to…
Enabling Financial Inclusion Using Artificial Intelligence in Banking
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No predictable income, no bank account, no credit, no sustained living! This about sums up the situation for community residents in Tchula, a small town in Homes County, Mississippi. Take a moment to…
Startups reinventing the way the world uses AI
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That Revolutionary AI Technology “Customers who bought this item also bought.”“Based on your shopping preferences, you may also be interested in.” “We’ve got a personalized deal, catered for you.” How often have we…
GDPR and its implications for banks using chatbots
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“Spectacular achievement is always preceded by unspectacular preparation.” -Robert Schuller. Well, GDPR is here! It has been in effect for more than three months. Since its implementation, GDPR has created not so pleasant…
How AI is transforming testing today
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AI in software testing ushers in new developments Stark and Stellar developments in AI With stark developments in the technological industry and stellar developments within the realm of AI in testing; AI and…
