Financial Brand Forum 2026

About the event

The Financial Brand Forum is one of the leading conferences for banking and fintech leaders, bringing together senior executives focused on marketing, customer experience, and digital transformation. Held annually in Las Vegas, the event attracts decision-makers from banks and credit unions who are driving innovation and growth within their organizations.

Over three days, attendees gain actionable insights through keynotes, sessions, and real-world case studies covering topics like AI, personalization, digital banking, and customer engagement, making it a must-attend event for institutions looking to stay competitive in a rapidly evolving landscape.

Come see interface.ai’s Booth #B403 to learn how 100+ financial institutions are improving the banking experience with the industry’s most capable AI agents.

interface.ai speaking sessions:

Panel Session:
interface.ai joins the expert panel on “Empowering Your Contact Center, Branch, and Other Customer-Facing Channels for Seamless, Connected Service

Nov 18,

12:10pm

Speakers

Jack Chawla

VP, Product Marketing

Jessica Lovell

Director Of Customer Relations, SVP

Howard Meller

President/CEO

Danielle Green

Vice President, Retail Delivery

Brent Nelson

VP of the Virtual Communication Center

Case Study Talk Track A:
Jack Chawla, VP Product Marketing will be joined by Cherie Brown VP, Strategic Programs & Innovation at Neighborhood Credit Union to discuss the Case Study on “Not All AI is Equal: How Advanced Agentic AI Helps Automate Routine Service 24/7 and Frees Up Humans for Relationship Building”

Nov 18,

12:10pm

Speakers
Cherie Brown
VP, Strategic Programs and Innovation
Jack Chawla
VP, Product Marketing

Come meet the interface.ai team, we’d love to connect with you!

Jack Chawla
VP, Product Marketing
Pervez Alam
Head of Partnerships
Christopher Davis
BDR
Raffle
Be sure to stop by Booth #B403 for a chance to win a cool IVA bot.

About interface.ai

interface.ai is a leading provider of AI Co-Pilots, AI Agents, and Agentic Contact Center solutions for credit unions and community banks. interface.ai solutions deliver a seamless, unified experience across voice, digital, and employee-assisted channels, all powered by a single AI brain that continuously learns and improves.
With over 1.5 million conversations a day and over 500 million conversations to date, interface.ai’s AI Banking Platform provides the foundation for the most robust, proven, and capable AI solutions