Virtual Assistant Features for Intelligent Banking
Context-aware, multi-turn conversations, with the help of integrated dynamic world models, packages, and contextual FAQ builders.
Automated Conversation Management
Develop context-aware conversations with minimal effort
It allows developers to delegate powerful, context-aware multi-turn conversation handling to the platform. With minimal coding required; developers can focus on coding the fulfillment logic of a user task.
ACM uses an Experience Model, rendering sophisticated task completion. Using in-built context-switching, memory, and dialog management; interfaces Automated Conversation Management uses a structure that groups - inputs, properties and activities required for fulfilling a user task.
Intelligent Assistance Management
The best customer assistance by symbiosis of Virtual Assistant and Human Assistant
Intelligent Assistance Management helps converge a human to a conversation and a virtual assistant based on the triggers during end-user conversations. The AI assistant can be sentiment and tone aware to route conversations to Customer Support Agents.
Continuous Human Assisted Learning
Inbuilt continuous learning loop for the assistant
CHAL helps the assistant learn continuously based on developer input. User conversations can be annotated and used for learning. Machine learning models help suggest new experiences to developers. Pseudo- Anonymizing and Annotating user conversations using both automated processes and Human-in-the-Loop.
Your customers will love it when the assistant knows their needs
Integrated Dynamic World Models
Combine the normally separate language, data, and execution models
IDM consists of data models, language models and execution models to power rich conversations. Data models help in input-query-ambiguity-resolution, inference of new knowledge and relationships. Language models with advanced NLU to enable developers to semantically define language at a granular level.
Containers which logically group - Data, Language and Execution models
Developers can create various assistants with speed and precision by logically grouping the models for reuse. Select or override existing models to enable AI assistant functionalities. Packages can be reused across assistants enabling developers to rapidly create and deploy AI assistants with rich functionality.
Contextual FAQ Builder
Build powerful contextual conversations
Empowers developers to create rich multimedia responses for language and channels. Quick and easy FAQ builder at its core to create and associate FAQs to build contextual conversations. Advanced FAQ builder enables developers to create and associate FAQs with IDM or custom tags to power contextual conversations.
Advanced Natural Language Understanding Engine
Semantic Language Models to lend context to data models
ANLU enables developers to achieve high accuracy, provide coreference resolution models, and provide Out of the box data parsers for a wide range of data. Developers can achieve high accuracy easily for complex and domain specific queries by using Semantic Language Models thus keeping data models in context of the user query. Provides coreference resolution models which enable developers to better understand and appropriately respond to user queries.
Virtual Assistant Apps to Create AI-based Virtual Assistant
Intuitive apps that help you to create Industry leading Intelligent Virtual Assistants
There are four stages primarily in the creation of an AI assistant, and there are apps catering to each stage.
Develop context-aware conversations with minimal effort
Academy App within the interface.ai platform helps you create and manage the knowledge base that assistants leverage to converse with end users.
Deploy and integrate assistant
Integrate with existing systems of record such as pre-built enterprise connectors to popular enterprise connectors to popular enterprise applications like CRM, ERP to deploy on premise or cloud.
Measure assistant's performance
Advisory App provides real time insights and dashboards on the assistant's performance to enable better decision making.
Assistance Performance Testing
Refine with Assistant Performance Test
Assistant Performance Test (APT) helps you improve your assistant by continuous human assisted learning. Helps with annotation of conversations for improving assistant's performance.
Switch to customer care
Agency App lets you switch to customer care by providing human assistance when required by the end users.
Speak the language of your customer
Relate better with all your target demographics by building conversations in various languages using interface.ai.
Conversational AI integrated across omnichannels
The AI assistant is compatible and accessible from all channels. Access the assistant anytime and anywhere.
Quickly enable a new language for an assistant
Reuse the Data and Execution Models of an existing assistant and just add a language model to quickly enable additional languages.
Virtual Banking Assistants for Banks and Credit Unions
We understand the challenges and requirements financial institutions face today. With experience in delivering immense value through Intelligent Virtual Assistant solutions for various financial institutions, we are the interface that constantly evolves and adapts to your needs.
interface.ai allows you to easily build your AI assistants or work with our managed services team to set up and deploy the assistant your enterprise requires.
With leading industry experience and apps aligned for specific requirements, interface.ai deploys intelligent and informed AI solutions you are looking for.
We are enterprise-ready. The AI assistants interface.ai creates can be integrated seamlessly within existing solutions. From scalability and customized deployment to knowledge versioning and user management; interface.ai consists of a list of sensible apps that help your business build intelligent AI assistants. This means an enterprise stands to benefit from path-breaking customer apps that interface.ai offers as a platform.
Security that stands scrutiny
We believe in providing a highly secure infrastructure for Intelligent Virtual Assistants. The platform complies with all the bank-level security norms and standards defined for applications and integrating Intelligent Virtual Assistants to them.
If you have any questions, comments, or concerns, or if you want to report a potential security issue, please contact us firstname.lastname@example.org