From Clicks to Conversations: How Voice & AI Chat Can Power Modern Marketing Campaigns
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For years, digital marketing has revolved around one metric above all: the click. Landing pages, banner ads, email campaigns – everything was engineered to earn that single tap or press. But while clicks…
How AI Assist is Transforming Employee Productivity for Financial Institutions
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Rising service expectations are colliding with flat budgets and lean teams. For credit unions and community banks, the question isn’t whether to improve service – it’s how to do it efficiently, sustainably, and…
From Voice to Device Biometrics: The Future of Secure Banking Authentication
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“A thing that terrifies me is apparently there are still some financial institutions that will accept the voiceprint as authentication… That is a crazy thing to still be doing. AI has fully defeated…
AI in Banking 2025: What Every Credit Union Executive Needs to Know
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In 2025, AI isn’t just shaping the future of banking – it’s defining who wins in the market. For credit unions, staying competitive means more than keeping pace with digital trends. It requires…
How Voice AI Helped Prospera Credit Union Transform Member Service and Efficiency
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In a recent webinar hosted by interface.ai and Prospera Credit Union, Prospera’s mission to help members prosper financially took center stage. Todd Thiel, Chief Digital and Technology Officer at Prospera, shared how they…
Inside Affidian Credit Union’s AI Story – Elevating Member Experience & Frontline Efficiency
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Discover how Affidian Credit Union leveraged AI-powered member service to improve support, boost efficiency, and scale for future growth. In a recent webinar with interface.ai, Affidian Credit Union partnered with interface.ai to share…
From “Do-More-With-Less” to Hyper-Efficient: Why AI is the Cornerstone of Smarter Banking
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Insights from Cornerstone Advisors’ “The Journey Towards 2030: Becoming a Smarter Bank” – for CFOs who want numbers, not hype 1. The Study in One Sentence Cornerstone says the banks and credit unions…
Winning the Next Generation: How AI Chat Helps Credit Unions and Community Banks Retain Wealth and Reimagine Member Engagement
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As trillions of dollars begin shifting from Baby Boomers to Millennials and Gen Z, Credit Unions and Community Banks stand at a crossroads. The largest generational wealth transfer in history – estimated at…
