Built for banking
Every solution is specifically designed for financial institutions, powered by deep domain expertise and industry-specific AI intelligence.
Automate Banking Support with an AI Chatbot Built for Financial Services
Enable your institution to offer round-the-clock, secure, and personalized support with AI chatbots crafted for financial services. Boost customer satisfaction while reducing costs, delivering consistent, high-quality experiences.
- Lower costs
- Effortlessly scalable
- Built for Banking
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Trusted by 100+ Banks & Credit Unions
HOW IT WORKS?
Boost support efficiency while transforming the banking experience
Voice AI
Ditch your outdated IVR and transform the telephone banking experience with the industry's most advanced Voice AI. Slash call wait times, answer calls 24/7, and resolve up to 75% of queries with hyper-personalization.
Chat AI
Automate every routine query and workflow so you can serve more customers, with greater efficiency and personalization. Leave the mundane to AI, and let your agents focus on delivering the best banking experience.
Employee AI
Transform staff efficiency and capability with a digital AI copilot that combines every system into one platform. Help them navigate complex processes, make data-driven decisions, and upsell at the perfect moment.
What sets interface.ai apart
Performance-based pricing
Our customers only pay for successful outcomes. We even handle implementation, maintenance, and continuous AI training at no extra cost.
Advanced Authentication
interface.ai provides a unique risk-based, multi-factor authentication system that combines AI, device & voice biometrics & caller-anti spoofing.
Continuous learning
interface.ai’s One Conversational AI Brain continuously learns through automated and human feedback, ensuring the highest level of accuracy.
Banking integrations
A marketplace of apps and pre-built integrations to core banking systems enables the AI to execute all major tasks and workflows.
Trusted transactions
Industry-leading security frameworks and guardrails ensure every action is verifiable, auditable, and meets regulation compliance.
Testimonials
“Since the implementation of AI, customer wait times on the phone have decreased by 15-minutes. And on the web, we’re saving 300 hours per month in live chat time by guiding customers to a self-service resolution.”
Kyle Aguon
Contact Center Manager, Bank of Guam
“interface.ai is one of the very few platforms that can achieve 90%+ accuracy within just a few weeks”
Jay Tkachuk
Senior VP, Digital Services, Security Service Federal Credit Union
“Olive [interface.ai's voice assistant] consistently handles over 60% of total inbound calls during business hours and 75% outside of these hours. This compared to less than 25% handling rate with our previous telephone banking solution.”
Elizabeth Osborne
COO, Great Lakes Credit Union
See interface.ai in action
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