Conversational AI
Unlocking the Future: Unleashing the Potential of Artificial Intelligence in Banking. Dive into the dynamic world of AI and its game-changing impact on the banking sector. From personalized customer experiences to fraud detection, witness how this groundbreaking technology is reshaping financial services for a smarter, more secure future.
Banks are Closing the Gap: How to Improve Credit Union Member Engagement
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Credit unions have traditionally enjoyed a strong edge in member engagement over banks, but this advantage now seems to be dwindling. Largely due to their not-for-profit-model, credit unions have had the upper hand…
How Banks & Credit Unions are Improving Financial Accessibility with interface.ai
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As technology continues to rapidly transform the financial landscape, one key issue continues to demand attention: financial accessibility. According to a recent survey by Accenture, 46% of consumers in the U.S. express frustration…
How to Evaluate Generative AI for Financial Services – 3 Key Questions to Ask
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The promise of Generative AI in financial services is immense, but with this potential comes a new set of challenges that many are still learning to navigate. There’s no doubt that Generative AI…
Navigating Banking Compliance Regulations: How interface.ai Complies with “Time is Money” Initiative
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The Biden-Harris administration’s “Time is Money” initiative targets companies that waste consumers’ time and money through inefficient practices, poor chatbot experiences, and frustrating ‘doom loops’. interface.ai’s solutions are already fully compliant with these…
Want to Train an AI Chatbot in Minutes, not Months? interface.ai Instantly Transforms your Existing Content into Customizable GenAI Interactions
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Financial services are under immense pressure to deploy AI, but there are two common , interrelated challenges that they’re facing – the time it takes to train an ai chatbot balanced with optimal…
Trusted AI: Bot Disclosure, Privacy & Best Practices
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The use of and trust in AI go hand-in-hand. As financial institutions harness the power of conversational AI to transform self-service, it’s important to prioritize advanced security and privacy controls to ensure its…
3 Ways Conversational AI Can Be Used to Improve Banking Customer Service
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Delivering an interactive and engaging customer support service is one of the topmost priorities of any business. With the ever-growing customer expectations, brands and businesses are under pressure to create and deliver super-personalized…
A Complete Guide to Call Center Automation
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Independence amongst consumers has seen a meteoric rise with technology as it enables them to see and do more. Technology has allowed control to trickle down from enterprises and into the hands of…
