AI in ecommerce | Conversational Commerce | AI in Business | interface

E-Commerce Assistant

interface's e-commerce assistants take a customer-first approach and enhances the customer experience by providing proactive assistance, top-notch support and customer engagement at each step of their journey.

1

Pre-Boarding

2

Onboarding

3

Discovery

4

Purchase

5

Updates

6

Returns

7

Repeat

8

Customer Support

Pre-Boarding

Help pre-board customers which is the important first stage in an e-commerce cycle.

Assistants can provide first-time customers with the much-needed assistance for helping in their decision to sign up or join or register via the help of FAQs.

During sign up, answer any other customer questions.

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