ROI Enabled in Banking
CreditUnionTimes "interface powered digital assistants enable us to offer Amazon-like search experience to our members and prospects." - Raj Bandaru, CIO, COO, CISO at Gesa Credit Union
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Trusted by Financial Institutions across the world
By providing intelligent experience
By automating customer support
By identifying revenue opportunities
By creating personalized journeys
interface’s platform helps create a range of Intelligent Virtual Assistants or IVAs that empower banks to function better and grow rapidly.
With interface IVA’s Banks are able to:
Provide Best-in-class Customer Experiences
Significantly Increase Revenues
Enhance Operational Efficiency & Bottom-line
Improve Customer Retention
Personalized and context-aware interactions
24x7 Human-like support on all channels across the entire user journey
Banks benefit immensely from the power of Intelligent Virtual Assistants.
Voice and Text support for conversational support.
Multilingual Global coverage with multi-language support. We speak the language your customers speak.
ANLU enables developers to achieve high accuracy, provide coreference resolution models, and provide OOTB data parsers for a wide range of data.
Create a seamless customer experience with integration across different channels, information sources, and applications.
Case Studies and Success Stories
interface is changing banking today for a better tomorrow.
interface digital assistants enabled GESA to offer an Amazon-like search experience to its members and prospects. The digital assistant immediately increased the discoverability and adoption of GESA's offerings while ensuring that GESA's members got a rich, and personalized experience.
When SSFCU was planning on ramping down the working hours of its member support function, there were fears of the impact it might have on member experience. interface digital assistants enabled SSFCU to enhance its support function by providing 24X7 personalized support.
interface digital assistants help Connect First contact center employees find information quickly thereby reducing the average handling time (AHT) and improving productivity.
Texas Credit Union implemented interface’s Smart Conversion assistant to increase form signups. TDECU improved form drop-offs and conversion rates of their form-fillup process signalling 42% increase in conversion rates and 25% positive impact in drop-off rates of possible leads.
Every interface can be better