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Run efficient call center operations & Instantly support your customers 24x7

Automate 60% of your call center volume within 60 days

The AI Call Center

Customer Facing
  • Achieve 60% call center automation in 60 days.
  • Bring your call abandonment rate to 0% from 5%-10%.
  • Enable customers to get in touch with your financial institution 24x7.
Learn More
The AI Call Center
The AI Call Center

Call Center Assistant

Employee Facing
  • Instant access to policies and procedures for your call center representatives (CSRs) thereby reducing their training time by 50%.
  • Help CSR find the right information instantly and drastically reduce Average Handling Time (AHT).
  • Ensure 100% consistency of information shared by CSRs and 100% compliance to company policies & procedures.

Personalized recommendations & support to all prospects throughout their onboarding

Drastically reduce abandonment rates of online banking applications and improve average revenue per member by 30%

Smart Conversion

Customer Facing
  • Assist customers in applying for Banking products in a natural conversational manner.
  • Prevent customer drop-offs with timely support and reminders across all banking channels.
  • Smart Conversion is proven to reduce form drop offs and improve conversion of online product purchases by over 500% and positively impact revenue growth.
Smart Conversion
Intelligent Banking

Intelligent Banking

Customer Facing
  • Proactively recommend the right product to customers & prospects by understanding their preference.
  • interface’s platform analyzes the wealth of data gathered from all the channels to predict your customers’ & prospects’ behavior to minimize future risks and maximize opportunities.

Sales Assistant

Customer Facing
  • Follow up with all your prospects in a highly personalized way and improve chances of conversion by up to 500%.
  • Track you prospects' onboarding journey and follow up across any digital channel.
Sales Assistant
Debt Collection

Debt Collection

Customer Facing
  • Highly personalize your debt collection outreach program with Intelligent Virtual Assistants.
  • Enable highly efficient, personalized & customer friendly debt collection practices leading to a 200% improvement in debt collection rates.
  • Ensure 100% compliance in your debt collection practices.

Context-aware, personalized conversations on all banking channels

Instantly enable customers & prospects to find the information they are looking for

Smart Discovery

Smart Discovery

Customer Facing
  • Assist customers in getting information & selecting products and services based on their needs without any hassle.
  • With vast information available on the public domain, customers struggle to find the information relevant to them.
  • With Smart Discovery, you can enable your customers to find information they want, instantly on any banking channel either through text or voice.

Smart Conversion

Customer Facing
  • Assist customers in applying for Banking products in a natural conversational manner.
  • Prevent customer drop-offs with timely support and reminders across all banking channels.
  • Smart Conversion is proven to reduce form drop offs and improve conversion of online product purchases by over 500% and positively impact revenue growth.
Smart Conversion
Smart Transactions

Smart Transactions

Customer Facing
  • Enable customers to seamlessly transact and perform account actions across any preferred banking channels.
  • Smart Transaction enables authenticated users to experience all online banking features in a conversational manner.
  • Before servicing any request that requires authentication, the system will authenticate the customer using the authentication method(s) prescribed by the financial institution.

Intelligent Banking

Customer Facing
  • Proactively recommend the right product to customers & prospects by understanding their preference.
  • interface’s platform analyzes the wealth of data gathered from all the channels to predict your customers’ & prospects’ behavior to minimize future risks and maximize opportunities.
Intelligent Banking
Debt Collection

Debt Collection

Customer Facing
  • Highly personalize your debt collection outreach program with Intelligent Virtual Assistants.
  • Enable highly efficient, personalized & customer friendly debt collection practices leading to a 200% improvement in debt collection rates.
  • Ensure 100% compliance in your debt collection practices.

Sales Assistant

Customer Facing
  • Follow up with all your prospects in a highly personalized way and improve chances of conversion by up to 500%.
  • Track you prospects' onboarding journey and follow up across any digital channel.
Sales Assistant
Appointment Scheduler

Appointment Scheduler

Customer Facing
  • Enable customers to set up meetings with financial advisors without any hassle.
  • Customers and prospects will be able to schedule meetings with representatives of the financial institutions without waiting over the phone or email.

Branch Assistant

Employee Facing
  • Enable Branch employees to assist customers better.
  • Help the branch employees to find right information instantly while assisting the customer.
  • Enable the branch employees in logging or tracking customer requests in an efficient way.
Branch Assistant
The AI Call Center

Call Center Assistant

Employee Facing
  • Instant access to policies and procedures for your call center representatives (CSRs) thereby reducing their training time by 50%.
  • Help CSR find the right information instantly and drastically reduce Average Handling Time (AHT).
  • Ensure 100% consistency of information shared by CSRs and 100% compliance to company policies & procedures.

ADA & Accessibility

Customer Facing
  • Get 100% compliant with the Americans with Disability Act(ADA) in days
  • Offer high quality banking experiences for all customers with Intelligent Virtual Assistants
ADA & Accessibility

Enhance operational efficiency across all functions of your financial institution

Eliminate the possibility of errors & free up resources to focus on higher value activities

Smart Discovery

Smart Discovery

Customer Facing
  • Assist customers in getting information & selecting products and services based on their needs without any hassle.
  • With vast information available on the public domain, customers struggle to find the information relevant to them.
  • With Smart Discovery, you can enable your customers to find information they want, instantly on any banking channel either through text or voice.

Smart Conversion

Customer Facing
  • Assist customers in applying for Banking products in a natural conversational manner.
  • Prevent customer drop-offs with timely support and reminders across all banking channels.
  • Smart Conversion is proven to reduce form drop offs and improve conversion of online product purchases by over 500% and positively impact revenue growth.
Smart Conversion
Smart Transactions

Smart Transactions

Customer Facing
  • Enable customers to seamlessly transact and perform account actions across any preferred banking channels.
  • Smart Transaction enables authenticated users to experience all online banking features in a conversational manner.
  • Before servicing any request that requires authentication, the system will authenticate the customer using the authentication method(s) prescribed by the financial institution.

Intelligent Banking

Customer Facing
  • Proactively recommend the right product to customers & prospects by understanding their preference.
  • interface’s platform analyzes the wealth of data gathered from all the channels to predict your customers’ & prospects’ behavior to minimize future risks and maximize opportunities.
Intelligent Banking
Debt Collection

Debt Collection

Customer Facing
  • Highly personalize your debt collection outreach program with Intelligent Virtual Assistants.
  • Enable highly efficient, personalized & customer friendly debt collection practices leading to a 200% improvement in debt collection rates.
  • Ensure 100% compliance in your debt collection practices.

Sales Assistant

Customer Facing
  • Follow up with all your prospects in a highly personalized way and improve chances of conversion by up to 500%.
  • Track you prospects' onboarding journey and follow up across any digital channel.
Sales Assistant
Appointment Scheduler

Appointment Scheduler

Customer Facing
  • Enable customers to set up meetings with financial advisors without any hassle.
  • Customers and prospects will be able to schedule meetings with representatives of the financial institutions without waiting over the phone or email.

IT Support Assistant

Employee Facing
  • Provide 24/7 help to the internal employees to solve IT related issues.
  • Assist, automate and provide resolution to common IT requests.
  • Provide users with self-service resources and articles so that they can help themselves.
  • Automate IT Asset Allocation, Onboarding and Termination.
Branch Assistant

Equip front line staff to serve customers better

Build efficiencies across all internal processes

The AI Call Center

Call Center Assistant

Employee Facing
  • Instant access to policies and procedures for your call center representatives (CSRs) thereby reducing their training time by 50%.
  • Help CSR find the right information instantly and drastically reduce Average Handling Time (AHT).
  • Ensure 100% consistency of information shared by CSRs and 100% compliance to company policies & procedures.

Sales Assistant

Customer Facing
  • Follow up with all your prospects in a highly personalized way and improve chances of conversion by up to 500%.
  • Track you prospects' onboarding journey and follow up across any digital channel.
Sales Assistant
Branch Assistant

IT Support Assistant

Employee Facing
  • Provide 24/7 help to the internal employees to solve IT related issues.
  • Assist, automate and provide resolution to common IT requests.
  • Provide users with self-service resources and articles so that they can help themselves.
  • Automate IT Asset Allocation, Onboarding and Termination.

HR Assistant

Employee Facing
  • Provide employees with a one stop shop for all questions related to organizational policies, payroll, administration and logistics.
  • Enable them to effectively utilize their health benefits, employee assistance programs and report threats and emergencies at work.
HR Assistant
Branch Assistant

Branch Assistant

Employee Facing
  • Enable Branch employees to assist customers better.
  • Help the branch employees to find right information instantly while assisting the customer.
  • Enable the branch employees in logging or tracking customer requests in an efficient way.