WEOKIE Federal Credit Union Transforms Member & Agent Experience with Voice AI Upgrade
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WEOKIE Federal Credit Union Transforms Member and Agent Experience with IVR to Voice AI Upgrade The challenge WEOKIE faced surging call volumes, long wait times, and high agent attrition with their legacy phone…
Del-One Federal Credit Union Automates More Than ⅔ of Member Service Inquiries with Voice & Chat AI
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Del-One Federal Credit Union Automates More Than ⅔ of Member Service Inquiries with Voice & Chat AI The challenge Del-One needed to manage rising call volumes while maintaining high service standards and controlling…
Bank of Guam Taps Generative AI to Scale Digital-First Support
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“As a community bank, serving primarily island nations, we’ve always been digitally focused. Whether we’re thinking about meeting our most…
Dover Federal Credit Union Tackles Call Volume Surge with Voice AI
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“We have achieved 40% call automation on day 1 of launch of ‘Beau’, our Intelligent Virtual Assistant, powered by interface.ai”
Pasadena Service Federal Credit Union Deploys AI to Provide Instant, Omnichannel Member Support
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“The experience that interface.ai was offering was far superior than the other AI platforms…
Neighborhood Credit Union Automates 90% of Calls and Saves $4.4m with Voice AI
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“Our call handling rates increased from 50% to 90% within 2 days of Nick’s deployment, which has allowed our agents to focus more on…
University Credit Union’s AI Investment Delivers Multi-Million Dollar ROI
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“From our evaluation, it is clear that interface.ai is far ahead of even the second best vendor operating in the Intelligent…
