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  • 1. Are the branches and ATMs still open?
  • 2. What precautions should I take while visiting a branch?
  • 3. How are you ensuring the continued safety of your operations?
  • 4. How are you helping people whose income has been impacted by the pandemic?
  • 5. I received a call from someone claiming to be from your bank related to the Coronavirus
  • 6. How long will the bank operational changes be in effect?
  • 7. Should customers withdraw extra money given this pandemic?
  • 8. Can I get coronavirus from cash or from an ATM touchscreen?
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    How IVA sends text and provides knowledge ondemand.

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    Are the ATM Branches open?

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    How the IVA is able to empathize and provide options to customer.

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    My business is impacted by the pandemic. Can you help me skip a loan payment?

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    How the IVA handles authenticated experiences with insight.

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    What is my balance?

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    How the IVA helps with personalised recommendation creating new revenue opportunities.

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    I would like to place a travel notice

Expected ROI for your Financial Institution

See how much you can save by implementing our solution


The number of calls above are automatically calculated based on the number of customers served. You can edit the number of calls if necessary

Your ROI

roi-result

$0

  • calendar9-12 weeks Timeframe
  • call60 % calls automated

Note: Industry average cost per call considered is USD $10 (or $1.5 per minute)